Front Office Overhaul
⚠️ This service is exclusively available to healthcare administrators, owners, or decision-makers.
Service Description
Your front office is the first line of defense in your revenue cycle — but most staff were never trained with that in mind. This overhaul retrains your non-billing staff to align with modern compliance, payer rules, and documentation requirements that protect your revenue before the visit even begins. We’ll help you implement: Smart intake protocols Eligibility-first scheduling practices Front-desk workflows that reduce claim denials Real-time documentation checks based on insurance plan logic Even without full tech automation, your staff will learn how to apply proven workflows manually — while preparing your team for future tech upgrades like Fortress and PayerProof. ⚠️ This service is exclusively available to healthcare administrators, owners, or decision-makers of licensed practices and facilities. If you're starting a billing business or seeking personal guidance, check out the Mentoring Option or Digital Resources Store.
Cancellation Policy
1. FOR MENTORING SESSIONS ONLY - (PRIVATE & GROUP) Please check your time zone; to avoid missing your time slot, please keep in mind that all appointments are booked in the (MST) Mountain Standard Time. 2. If (YOU) miss your (PRIVATE & GROUP) mentoring appointment, the fee is non-refundable; however, If (I) miss your mentoring appointment for any reason, your payment will be refunded at 100% or rescheduled for a date and time most convenient for you. 3. You will have to rebook at additional charges if you miss your mentoring appointment, as missed (PRIVATE & GROUP) appointments are non-refundable. 4. Digital Products & Courses are non-refundable. 5. DFY - Consultation is non-refundable